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©2020 by Sítrónu. Designed by LilyNoelleDesigns

202-320-1357 ~ cleanbeauty@sitronu.com 

 

PO Box 143 Huntly, VA 22627

WHOLESALE

TERMS

Wholesale accounts are subject to the following terms:

  • Wholesale accounts are subject to approval and require a tax ID number

  • Full payment is due when order is placed. We accept major credit cards via PayPal or Square. If you must pay by check, your order will not be sent out until the check has cleared the bank.

  • No refunds, returns, cancellations, or buybacks. If something isn't right, please let us know and we will work with you to correct it. 

  • Please allow up to 6 weeks for initial order to be processed and delivered. For private label orders, please allow up 8 weeks. After that reorders typically take about 2 weeks to be processed and delivered. Production and delivery times fluctuate due to a variety of factors so please plan accordingly. 

  • Rush orders (anything needed in less than one week from order to delivery) will be subject to a $100 up-charge.

  • Refer to website for ingredients, SRPs and full product line available

  • Private labeling available for wholesale accounts. An additional fee will incur.  

  • All rights to scents, products, and label designs are the property of Sitronu

  • We reserve the right to refuse a wholesale order or discontinue a wholesale account at any time for any reason. 

  • We cannot be responsible for any adverse reactions to our products, incurred by you, your guests or your customers. As a wholesale customer, you absolve Sitronu from any liability.

  • Shipping damages are not our responsibility but we will try to work with our carriers should a problem arise. 

  • Shipping charges may be more or less than what is charged on the invoice. Sitronu will reimburse/invoice you directly the difference. Buyers are responsible for all shipping charges. 

  • Please use your wholesale account responsibly. If you intend to purchase items for personal use or gifts for friends and family, please contact us directly for a client discount code. Items purchased wholesale are intended for use in your establishment or for resale only. Likewise, please do not share our password for the wholesale account. 

  • Prices and product offerings are subject to change without notice

  • These terms are subject to change at any time

  • Enjoy Sitronu and spread the word!